(951) 688-4340
6165 Industrial Ave, Riverside
Compelling animal stories, ways to get involved and more!
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THANK YOU FOR FOSTERING
a Mary S. Roberts Pet Adoption Center PET!

We’re so excited to have you as part of our lifesaving team! Here are some tools and tips that you can refer to while you are fostering a pet for us.

HOW YOU CAN REACH US

EMAIL:
Foster Care Landline: 951.688.4340 ext 306
Foster Care Medical Line: 951.284.8967

YOUR FOSTER TEAM

Desiree U. | Foster Coordinator |
Brielle S. | Senior Operations Manager |
Amanda C.| Wellness Coordinator |
Yedid H.| Wellness Coordinator |

MAKING A VETERINARY APPOINTMENT

Although we do everything in our power to maintain health in our pet population and mitigate infectious disease risk in our care, there are a few illnesses that are common in the shelter environments that may require treatment. If you have questions or concerns surrounding the wellness of your foster pet please do not hesitate to call or email your Foster Team at 951.284.8967 or

Messages will be returned within 24 hours and in many situations, we can provide at-home care recommendations to avoid unnecessary human contact. In some situations, the sick animal will need medical treatments and will require a visit to the Pet Adoption Center or veterinarian’s office.

Emergency Care

If you have questions about the health of your foster animal or if an emergency situation should arise during regular hours of operation, please call the Foster Care Hotline at 951-284-8967. If you do not speak to the Foster Coordinator, please come directly to the center. Our regular hours are Monday through Sunday from 8am-6pm. If your foster animal has an emergency that occurs outside of the normal hours of operation, please refer to the list of approved vet offices that MSRPAC partners with of your Foster Care Manual. Services up to $300 have been pre-approved through our vet partners. Any treatment exceeding this amount re-quires approval from MSRPAC staff. When visiting off site vet offices please be sure to take the MSRPAC pet profile printout given to you at the time you picked up your foster.

•If Mary S. Roberts Pet Adoption Center has not approved any or all treatments to foster pets, the foster parent will be responsible for ALL costs

•If the foster parent takes a foster pet to any other veterinary or emergency clinic than the one designated by the Foster Coordinator, the foster parent will be responsible for ALL costs

•The Mary S. Roberts Pet Adoption Center has a policy that we will not reimburse individuals for vet bills for foster animals when taken for veterinary care outside of that which is pre-authorized by the pet adoption center wellness staff.

Foster Facebook Group

We’d love for you to join our Facebook page to meet other MSRPAC fosters. Share your pet’s photos on the page, ask questions, and communicate with other foster families.

Maddie’s Pet Assistant App

This is a great resource for new fosters and includes marketing tips, how to get your pet adopted, medical and behavior resources, and much more.

FOSTER RESOURCES

PUPPY FOSTER GUIDE

KITTEN FOSTER GUIDE

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GETTING YOUR FOSTER PET ADOPTED

FOSTER TRELLO BOARD 

Utilize this board to post your foster pet that’s available for adoption, or to find a new foster to take over rather than having the pet come back to the shelter. Follow the instructions on the first column on how to use the Trello Board.

ADOPTION APPLICATION

If you’ve found a potential adopter for your foster pet, and your pet is already altered, send them the Adoption Application in the link below.

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5 TIPS FOR AWESOME PET PHOTOS

1. Get on their LEVEL

Getting down on your foster pet’s level will create more personal portraits and highlight their unique features.

2. Use BURST or PORTRAIT mode

Most cellphones have a burst or portrait mode, use these to your advantage! These modes work best when there is plenty of light, so consider using them when you’re by a window or outside.

3. Make NOISE

Making noise or using a toy is a great way to get your pet’s attention and get them to look at the camera. Make sure you’re ready to snap a photo when they are looking—you might even catch them in an adorable head tilt!

4. Notice your ENVIRONMENT

Some of the best photos come from an environment that’s well-lit and uncluttered. If there are too many objects in the background, it can take away the focus from your foster pet, and a dimly lit photo can come out grainy.

5. TIMING is everything

Use key moments throughout the day to capture their true personality—nap time to show their calm side, and playtime to show their goofy side. Bonus tip: put their bed by a window to get good lighting!

MARKETING YOUR FOSTER PET

MADDIE’S FUND-MARKETING YOUR FOSTER PET

SHELTER SPOTLIGHT-PHOTOS, BIOS & MORE

MSRPAC-BIOS FOR PETS

LET US HELP!

Our Marketing Team is happy to share your foster pet’s photos and videos to help get them adopted. Be sure to tag us on social media!

Email your photos to and fill out your foster pet’s bio in the link below:

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OTHER FOSTER RESOURCES

Medical FAQs

MY FOSTER PET IS SICK, WHAT DO I DO?

If an emergency situation should arise during regular hours of operation, please call the Foster Care Hotline at 951-284-8967.  If you do not speak to the Foster Coordinator, please come directly to the Center. Our regular hours are Monday through Sunday from 8am-6pm.  If your foster animal has an emergency that occurs outside of the normal hours of operation, please refer to the list of approved vet offices that MSRPAC partners with foster care manual.  Services up to $300 have been pre-approved through our vet partners.  Any treatment exceeding this amount re-quires approval from MSRPAC staff.  When visiting off site vet offices please be sure to take the MSRPAC pet profile printout given to you at the time you picked up your foster.

CAN I TAKE MY FOSTER TO MY PERSONAL VET? 

Routine veterinary care is provided by the wellness staff at Mary S. Roberts Pet Adoption Center during normal business hours to manage the health and well-being of each foster pet or litter. Mary S. Roberts Pet Adoption Center has a policy that we will not reimburse individuals for vet bills for foster animals when taken for veterinary care outside of that which is pre-authorized by the MSRPAC wellness staff.

MY FOSTER HAS BLOOD IN THEIR STOOL.

A little bit of blood in the stool shortly after going into a new environment—the change of food or location can be stressful. However, if it persists or if your pet has a large amount of blood and diarrhea, please contact the foster team to schedule a veterinary appointment. 

MY FOSTER PET NEEDS VACCINE BOOSTERS

Foster animal(s) are required to return to the Center every two weeks for vaccinations, deworming and general exams.  You will receive vaccination reminders via automatic email through Maddie’s Pet Assistant. All rechecks require an appointment that will be made at the time of initial foster pick up. We will do our best to accommodate your schedule.